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Dashboard / Today
Today’s Activities
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Needs Attention
From your data
Open vendor issues
—
Credit requests pending
—
Accounts pending review
—
Low stock products
—
Permits & licenses
—
You’re all caught up — nothing needs attention right now.
Recently Added
Latest 5 records
Nothing added yet.
Customers
0
0 active
Vendors
0
0 active
Products & Services
0
0 active
Open Issues
0
$0 tied up
Accounts Receivable
Outstanding customer invoices
Total outstanding
—
Open invoices
—
Overdue
—
Accounts Payable
Outstanding vendor bills
Total owed
—
Open bills
—
Overdue
—
Sales Pipeline
Open deals not yet won or lost
Open value
—
Open deals
—
Win rate
—
Permits & Licenses Watch
Expiring or expired
Nothing needs attention.
Maintenance Schedule Watch
Overdue or due soon
Nothing needs attention.
Company Announcements
Pinned & recent
No announcements yet.
Maintenance & Safety Reports
Open reports
No open reports.
Upcoming Payroll
Next scheduled run
Pay date
—
Pay period
—
Status
—
Customer Snapshot
Account status breakdown
Active customers
0
Pending review
0
Onboarding
0
Recently Added Customers
Newest accounts
Add Customer
Customers
Recently created accounts
Customer Details
Customer ID
Account Type
Status
Click a node to reveal its connections. Starts centered on this customer.
CustomerProductVendor
Email
Phone
Fax
Account Manager
Notes
Address
Billing address
Credit limit
Terms
Industry
Website
Main contact
AP contact
AR contact
Purchasing contact
Additional contacts
Exemption status
Tax jurisdiction
Payment method
Account ID
Service Level Agreements
By product
Invoices
Every active product's price as it applies to this customer — their override where one exists, otherwise the standard price. Ready to print or save whenever pricing changes.
Customize this price sheet
Showing every eligible product automatically.
Activity notes
Add Estimate
Customer Estimates
Estimates you build and send to customers
Pipeline Stages
Columns on the board below, in order -- mark exactly one as Won and one as Lost so win rate can be computed
Add Deal
Pipeline
Deals moving toward a real Estimate -- drag a card to a different stage to move it
Import Order Sheet
Turn a customer's filled-in order workbook or PDF into invoices — drag & drop it anywhere on this page, or paste (Ctrl+V) straight from an email attachment
PDF import works best for digital PDFs with real text (not scanned photos/images), and needs the same "Description" and "Item #" column headers the order-sheet template uses -- unless the customer has a saved format template (see below), which reads the columns/labels it was taught instead.
Set Up Order Template
Built from the document you just uploaded. Once saved, future orders/invoices from this customer use it automatically -- no need to fix the same thing every time.
Delivery date (optional override)
If it says it wasn't detected, teach it: type the exact label text this customer prints right before the date (e.g. if the document says "Ship Date: 3/10", type "Ship Date"). Leave blank to keep using automatic detection.
Not sure of the exact wording? Show this document's extracted text
Line items
Mark each column: Item # (required -- resolves to a product), Description (required), Quantity (optional, defaults to 1), or Ignore.
Preview
What this template would produce from the document you just uploaded:
Order Templates
Customers with a saved order-reading template
Add Invoice
Bulk Invoice Actions
Matching invoices (archived invoices are excluded):
Customer Invoices
Invoices you send to customers -- not vendor bills you receive
Add Credit Memo
Credit Memos
All credit memos
Batch Match Unmatched Refusals
Select the refusal records below and choose the customer to match them all to at once.
Batch Match Unmatched Products
Select the refusal records below and choose the product to match them all to at once.
Match Refusals to Invoices
Refusals below have an invoice number entered but aren't linked to a real invoice record yet. Once the matching invoice has been entered, click "Match by invoice number" to link them automatically -- no need to pick each one by hand.
Import Refusals CSV
Turn a tracking spreadsheet (Date, Store Number, Item ID, Units Refused) into refusal records
Add Refusal
Refusals
Ordered then refused at delivery
Refusal Details
Customer
Store number
Product
Item code
Date
Units refused
Invoice number
Matched invoice
Route
Driver
Warehouse
Notes
Service Level Agreements
Customer & vendor commitments
Vendor Snapshot
Supplier status breakdown
Active vendors
0
Pending review
0
Onboarding
0
Recently Added Vendors
Newest suppliers
Add Vendor
Vendors
Supplier list
Vendor Details
Vendor ID
Category
Status
Click a node to reveal its connections. Starts centered on this vendor.
Downloads any files checked above, then opens an email draft to attach them to
Add Vendor Quote
Vendor Quotes
Quotes vendors have given you -- for comparing prices across suppliers
Read a Vendor Invoice (PDF)
Pre-fills the Add Vendor Bill form from a vendor's PDF invoice -- drag & drop it here, or paste (Ctrl+V) straight from an email attachment
Works best on digital PDFs with real text (not scanned photos/images). Every extracted field -- vendor, dates, total, line items -- is a starting point, not a final answer: vendor invoice layouts vary a lot, so review everything (especially line items) before saving.
Set Up Invoice Template
Built from the invoice you just uploaded. Once saved, future invoices from this vendor use it automatically -- no need to fix the same thing every time.
Fields (optional overrides)
If a field below says it wasn't detected, teach it: type the exact label text this vendor prints right before the value (e.g. if the invoice just says "Number: 12345", type "Number" -- not "Invoice #"). Leave a field blank to keep using automatic detection.
Not sure of the exact wording? Show this invoice's extracted text
Line items
Mark each column: Description (required), Quantity (optional, defaults to 1), Charge (becomes its own separate bill line item), or Ignore. A column marked Ignore (like a combined Total) never becomes a line item.
Preview
What this template would produce from the invoice you just uploaded:
Invoice Templates
Vendors with a saved invoice-reading template
Add Vendor Bill
Uploaded Bill
Vendor Bills
All bills
Add Vendor Credit Memo
Vendor Credit Memos
All credit memos
Vendor Credit Memo Details
Applications
Which vendor bill(s) this credit is applied to
Add Purchase Order
Purchase Orders
All orders
Purchase Order Details
Asset-purpose lines
Once Received, create a real Asset record from any line ordered for asset use
Service Level Agreements
Vendor commitments
Vendor SLAs share one list with Customer SLAs so nothing's tracked twice. This opens that list pre-filtered to vendors.
Employee Snapshot
Staff status breakdown
Active employees
0
Onboarding
0
On leave
0
Recently Added Employees
Newest hires
Add Employee
Employees
Directory
Employee Details
Workforce app: Connected
No photo
Employee #
Department
Manager
Status
Email
Phone
Address
Emergency contact
Employment type
FLSA classification
Hire date
Job category
Manager
Driver
Driver license #
Default vehicle
Pay
Boot Reimbursement
Up to $100, once every 12 months
Pay Stub History
From Payroll runs -- draft stubs shown for reference only
Leave Balances
Available hours by type -- UPTO is unpaid and unlimited, so it has no balance
Time Off Requests
All requests from this employee
Punch Correction Requests
Missed punches and time adjustments requested by this employee
Supply Requests
Inventory/supplies requested by this employee
Availability Windows
Recurring unavailable/preferred times requested by this employee
Schedule Change Requests
Changes to existing shifts requested by this employee
This Week
Scheduled hours
Shifts
Upcoming Shifts
Next 10 shifts, or the next 4 weeks -- whichever is fewer
Availability
Time Off
Upcoming approved and pending requests
Scheduling Restrictions
Hard rules for this employee, and any upcoming shift currently in conflict with one
Calendar
No employees match these filters.
Recent Scheduling Changes
Service-anniversary milestones (computed from hire date) show automatically -- use the form below to award a recognition.
Approvals
Same queue as Work > Approvals Queue -- one shared component, not a separate list
Closed Approvals
Geofence Locations
Sites the Workforce app checks a punch's location against
Announcements
Company messages shown in the Workforce app
Departments
Manage your organization's department list
Employees by Department
Employees grouped by department
Job Categories
Shown to employees in the Workforce app based on their assigned category
Equipment Manuals
Viewable by every employee in the Workforce app
Rooms
Conference rooms and other shared spaces that can be booked
Reservations
Book a room -- overlapping reservations for the same room are blocked
Time Off
Every leave request, across everyone -- Approvals only shows what's still pending
Certifications
Training & certification records across everyone, soonest-expiring first
Performance
Manager-only reviews, goals, and private notes -- the reviewed employee never sees this tab
Reviews
Formal review history for this employee
Goals
Tracked goals with a status lifecycle
Manager Notes
Private -- never visible to the employee
Start Payroll Run
Payroll Runs
Each run pays every active hourly/salary employee at once
Payroll Run Details
Pay period
Pay date
Status
Total net pay
Total employer tax
Paid
Pay Stubs
Payments
Record that you've already paid your employees -- OnePlace does not process, move, or direct-deposit money. Connecting a payroll-processing provider is a future capability; a provider-processed payment will show as such here.
Pay Stub
Employee
Pay period
Pay type
Pay rate
Gross pay
Total withholdings/deductions
Net pay
Employer tax (not part of net pay)
Tax Withholdings / Deductions / Garnishments
Entered manually -- amounts come from your own payroll knowledge or accountant, same as always. Category matters for correct GL routing.
Employer Tax
What the employer owes on this employee's wages (FUTA, SUTA, employer FICA match, etc.) -- entered manually, not part of the employee's net pay.
Needs Attention
Labor Dashboard
This week, based on what's currently scheduled
Attendance Right Now
Today's real clock activity
Attendance
People needing attention are pinned to the top -- click a name for quick actions
Timesheet
Last 14 days -- edit a time or remove a bad punch, or add one that's missing
Schedule
Locations
Sites shifts can be scheduled at
Shift Templates
Reusable shift patterns you can apply from the shift drawer
Staffing Rules
Minimum (and optionally maximum) employees needed by department and day of week -- feeds the conflict warnings and Coverage %
Employee Scheduling Constraints
Set rules for when or how much this employee can work.
Attendance Policy
Thresholds used to flag Late / Leaving Early / Missed Punch on the Overview tab
New Ticket
Tickets
Customer Service & internal help desk
Ticket Details
Category
Customer
Requested by
Created
Description
Comments
New Risk
Risk Register
Tracked risks across the business
Risk Details
Category
Owner
Likelihood
Impact
Identified
Target resolution
Description
Mitigation plan
Notes
New CAPA Record
CAPA Records
Non-conformances, corrective actions, and preventive actions -- one tracked system
CAPA Record Details
Type
Source
Owner
Severity
Reported
Target close
Description
Root cause
Corrective action
Preventive action
Notes
New Work Order
Work Orders
Real production jobs -- snapshots each product's Bill of Materials and Routing at creation, then tracks material consumption and progress through the routing steps
Work Order Details
Status
Quantity to produce
Started
Completed
Notes
Components
Steps (Job Traveler)
Menu Routing
Coming soon
The Restaurant Menu Routing workspace (menus, categories, items, modifiers, production routing) hasn't been built yet (ROUTE-004 onward). This section is reserved and not yet built.
No production tickets right now.
Product Snapshot
Catalog overview
Active SKUs
—
Low stock
—
Backordered
—
Recent Product Activity
Latest updates
No recent product activity yet.
Categories
Manage
Units of Measure
Manage
Dimension (Count/Weight/Volume/etc.) must match between a unit and its Base unit — a Volume unit can't convert into a Weight unit. Pick a Base unit and how many of it equal 1 of this unit (e.g. "250 GAL" → base "GAL", factor 250). Leave Base unit empty for the base unit itself and set its Cost basis directly — other units compute their cost from that automatically.
Warehouses
Manage
Add Product
Products
Catalog
Product Details
Product code
Category
Status
Click a node to reveal its connections. Starts centered on this product.
CustomerProductVendor
SKU
UPC
Sell price
Cost
Unit of measure
Notes
Quantity on hand
Reorder point
Warehouse location
Inventory by warehouse
Track stock across more than one location
Stock movements
Manual log of stock received, sold, damaged, or adjusted
Source
Preferred vendor
Preferred customer
Lead time
Vendor sourcing
Compare cost, SKU, and lead time across vendors who supply this product
Default GL account suggests itself when this product is distributed on an internal-use vendor bill line from this vendor -- always changeable before posting.
Price sheet visibility
Controls whether this product appears on customer price sheets
Customer-specific pricing
Overrides the default unit price for selected customers
Bill of materials
Components used to build one unit of this product
Manufacturing routing
Production steps in order
Custom attributes
Extra product-specific details (e.g. Color, Material)
Product images
Photos of this product
Attachments
Spec sheets, manuals, certificates, etc.
SKU / Barcode / QR Code
Generate a SKU and printable labels for this product
This product has no SKU yet.
SKU
QR code
Barcode (Code128)
Bundles
Sell several catalog items together as one line
Bundles are coming soon — selling a set of Products/Services as a single priced item isn't supported by the catalog yet.
Add Account
Chart of Accounts
All accounts
Account Details
Account code
Account type
Status
Description
Add Journal Entry
Journal Entries
All entries
Journal Entry Details
Date
Reference
Memo
Status
Type
Reason
General Ledger
Transaction history and running balance by account
Trial Balance
Every account's balance, debits and credits totaled
Profit & Loss
Revenue and expenses for a period, and the resulting net income
Balance Sheet
Assets, liabilities, and equity as of a point in time
Bank Reconciliation
Match your books against a bank statement
Start Reconciliation
Past reconciliations
History for the selected account
Add Budget
Budgets
Click a budget to set monthly amounts and see actual vs budget
Budget
Monthly amounts by account
Enter a budgeted amount for each account/month -- blank is treated as no budget for that cell.
Budget vs Actual
Add Use Tax Entry
Use Tax Owed
Combined total -- vendor bills below, plus manual entries
From Vendor Bills
Auto-tracked when a bill's tax charged is less than the vendor's rate -- edit these from the bill itself, not here
Wages, withholding, and employer tax liability accounts -- posts from Team > Payroll
Automatic posting from payroll runs to GL liability accounts is coming soon.
Sales Tax
Tax collected from customers -- distinct from Use Tax, which is tax owed on purchases
1099s
Contractor payment tracking for year-end 1099-NEC prep
1099/contractor tax tracking is coming soon.
Recurring Entries
Scheduled journal entries for depreciation, amortization, accruals
Recurring/scheduled journal entries are coming soon.
Period Close
Review, approve, and close an accounting period so nothing posts to it by accident
Audit Trail
Posted, voided, reversed, and corrected journal entries, plus accounting-relevant configuration changes
Create Load Sheet
Prints one page per store on the route, showing each order's items and the route run's unit/cart counts -- for the dock to pull and load
Routes posted that date -- all checked by default, uncheck any you don't want included:
Add Run
Daily Board
Every route run for a date, side by side -- drag a store onto a different card to move it, or combine runs together
Set Up Route
Name the route, set its posting pattern, and add its default stores -- then save it all at once
Existing Routes
Click a route to load it into the form above for editing -- click it again to start a new route instead
Calendar
Every route posted anywhere in the month, together -- click a day to add or remove routes and stores
Export Schedule for Drivers
Every route, every driver, for the selected days -- print (choose "Save as PDF" in the print dialog) or download
Add Truck
Trucks
Your fleet
Truck Details
Status
Make / Model / Year
VIN
License
Gross vehicle weight
Fuel type
Yard-only
Notes
Add Trailer
Trailers
Tracked for registration/tax records -- not part of the Route Schedule
Trailer Details
Status
Type
Make / Model / Year
VIN
License
Length
Axle count
Gross vehicle weight
Load capacity
Yard-only
Notes
Store Categories
Tag stores (Customers form) so the Daily Board can flag ones that shouldn't share a trailer
Compatibility Matrix
Click a cell to mark two categories as unable to share a trailer -- everything else is compatible by default
Bulk Add Fuel Entries
For an onsite fueling invoice or fuel-card export covering several trucks/trailers -- import a spreadsheet below, or add rows by hand. Each row keeps its own date, odometer, and jurisdiction since one invoice can span several days and states.
Fuel Logs
Driver and dispatch-entered diesel/DEF purchases -- for IFTA/fuel tax reporting
Edit Fuel Entry
Batch Match Unmatched Preferred Vendors
Select the supplies below and choose the vendor to match them all to at once.
Add Supply
Supplies
Office supplies & other consumables
Supply Details
Category
Status
Qty on hand
Unit of measure
Reorder point
Unit cost
Preferred vendor
Notes
Stock movements
Manual log of stock received, used, damaged, or adjusted
Sellable Inventory
Catalog products currently tracked as stock -- read-only here, edited from Catalog
Low Stock
Products & supplies at or below their reorder point
Receiving
Stock movements logged as Received, across all products & supplies
Adjustments
Stock movements logged as Damaged or Adjustment, across all products & supplies
Initial Inventory Valuation
One-time cost basis for items that already have quantity on hand from before Costing was enabled
Every tracked item with quantity on hand already has a cost basis.
Costing Exceptions
Movements with no cost basis -- no guessed cost has entered the General Ledger for these
No costing exceptions right now.
Transfers
Move stock between warehouses
Warehouse-to-warehouse transfers aren't tracked with an audit trail yet -- coming soon.
Assets
Office equipment, tools, and other non-vehicle assets -- Trucks/Trailers live under Dispatch
Apply adjustments for every item with no inventory change? Items flagged "Inventory changed" need an individual decision and will be skipped.
Add Maintenance/Safety Report
Maintenance & Safety Reports
Submitted by employees, or logged directly
Report Details
Category
Severity
Status
Title
Location
Applies to
Reported by
Reported
Description
Status & Resolution
Add Incident Report
Incident Reports
Equipment/vehicle damage and bodily injury -- submitted by employees, or logged directly
Report Details
Type
Status
When
Location
Reported by
Witnesses
What happened
Who was injured
Body part
Medical attention
Equipment / vehicle
Estimated cost
Reported
Status & Resolution
Permit Snapshot
Status breakdown
Active
0
Expiring soon
0
Expired
0
Recently Added
Newest permits & licenses
Batch Match Unmatched Responsible Persons
Select the permits/licenses below and choose the responsible person to match them all to at once.
Add Permit / License
Permits & Licenses
What's held, and when it needs renewing
Permit Details
Permit / License #
Category
Status
Responsible person
Issue date
Expiration date
Reminder lead time
Renewal cost
How to renew
Notes
Attachments
Permit/license scans, renewal receipts, etc.
Pre-Trip Inspections
DOT-style vehicle inspections submitted by drivers from the Workforce app
Inspection Details
Driver
Vehicle
Trip type
Date
Odometer
Overall status
Notes
Certified by
Linked maintenance report
Checklist
Checklist Templates
Recurring compliance checklists, filled out by employees from the Workforce app
Add Checklist Template
Completion History
Every checklist submitted, across everyone
Checklist Completion
Checklist
Completed by
Date
Notes
Items
Monitored Locations
Coolers, freezers, trailers -- anywhere temperature gets checked
Add Location
Temperature Report
Search past readings by location and date range
Add Maintenance Schedule
Planner
Everything coming up, pulled from across the business
Approvals Queue
Everything pending a yes/no decision, across everyone
Closed Approvals
Follow-ups
People who may need a personal check-in: employees still onboarding, certifications expired or expiring soon, and employees returning from approved leave within the week. Operational and accounting alerts live in Needs Attention instead.
New Task
Tasks
Free-standing to-dos, assigned to anyone -- for a specific record's own attention item, see Follow-ups instead
Chat
Message any employee or manager
Conversation
Documents
Every file attached anywhere in OnePlace, in one searchable place
Add Form
Form Library
Fillable forms, organized by department or purpose
Send a Form
Assign a form to one or more employees to fill out and sign
Send to a Customer
Generates a link the customer can open without logging in, to view and sign -- this app has no automated email sending, so you send the link yourself
Applies to Revenue by Customer, Product Issues by Vendor, and Purchase Orders by Vendor below.
Summary
Revenue Over Time
Last 12 months, invoiced amount
Revenue by Customer
Sorted by total invoiced
Outstanding Invoices
Current status — not affected by the date range above
Credit Memos by Month
Last 12 months, issued credit memos
Product Issues by Vendor
Sorted by total credit $
Purchase Orders by Vendor
Sorted by total ordered
Cash Receipts Journal
Refusals
AR Aging
What customers owe, by how overdue it is
AP Aging
What's owed to vendors, by how overdue it is
Use Tax
Vendor bills flagged for use tax, plus standalone entries -- what to report on your excise filing
Vendor Charges by Customer
Vendor bill line items tagged to a specific customer -- e.g. one vendor invoice covering several customers' locations, broken out per customer for cost tracking (the bill itself is still paid to the vendor as one lump sum; nothing here gets billed to the customer)
Itemized charges
Commission
Calculated automatically from paid invoices, grouped by each customer's assigned account manager -- set a commission rate on an employee's Pay section to include them here
Cash Flow Forecast
A 13-week projection of cash in (open invoices) vs. cash out (open vendor bills), by when each is due
🔒 This section isn't included in your plan
Your organization's current plan: —
An Owner or Admin can change this in Settings > Organization > Plan.
Organization settings
Used on documents and business communications
Plans
Define which of Dispatch/Safety/Accounting each plan includes
Logo
Shown on printed credit requests
Appearance
Personal preference — only changes what you see
Theme
Accent color
Account
Change the password you sign in with
Change password
Roles & Permissions
Control who can sign in and which areas they can use
Members
Pending invites
Invite someone
They'll get access as soon as they sign up with this email — or immediately, if they already have an account.
Devices & Outputs
Coming soon
Screens and printers will be configured here (ROUTE-001). This section is reserved and not yet built.
Production Destinations
Coming soon
Logical production stations (Grill, Fry, Bar, Expo, etc.) will be configured here (ROUTE-002). This section is reserved and not yet built.
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Bulk Create Shifts
Create the same shift for multiple employees on one or more days this week
Add Shift
Employee Scheduling Profile
This Week
Scheduled hours
Shifts
Upcoming Shifts
Next 10 shifts, or the next 4 weeks -- whichever is fewer
Availability
Time Off
Upcoming approved and pending requests
Scheduling Restrictions
Hard rules for this employee, and any upcoming shift currently in conflict with one
Calendar
Recent Scheduling Changes
Scheduling Rules
Invoice Detail
Invoice Details
Voided — $0.00 currently owed. The original invoice amount below is kept for historical reference only.
Sent — this invoice has been sent to the customer.
Created from Estimate:
Payments
Write Off Balance
For balances that won't be collected
Credits
Credit memos issued against this invoice
Refusals
Refusals matched to this invoice
New Total
Original total adjusted for the credits & refusals above -- the invoice itself always shows as originally issued
Vendor Bill Detail
Vendor Bill Details
Voided — $0.00 currently owed. The original bill amount below is kept for historical reference only.
Generated Bill
Payments
Credits
Vendor credit memos issued against this bill
New Total
Original total adjusted for the credits above -- the bill itself always shows as originally received
Attachments
The vendor's original invoice/bill, or anything else worth keeping on file